Boarding Information

Vaccination Requirements

Distemper

Rabies (administered by a licensed vet)

Bordetella (canine cough), must be given at least 5 days before the stay

Current on flea & tick treatment (spring and summer months)

Oral meds given at no additional cost. If pill pockets, peanut butter, or special treats are not provided, $1 charge will be added/per day.

Females must not be in heat. If cycle begins during a stay, a $15 surcharge will be added per day.

Intact males that have reached the age of 12 months will not be allowed in group play, unless temperament is checked and approved.

Please email vaccination records to walknrohl@gmail.com prior to your stay.

Cancellations

We ask for a 24-hour cancelation notice, but we understand that things happen. If you must cancel within 24 hours of your stay you will be billed for the first night of stay. Not showing up for an appointment on a holiday weekend will result in full charge for the stay and the inability to book an appointment in the future.

Behavior

All dogs must be non-aggressive and non-food or toy protective with people. Owners will certify that their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dogs. Please remember that your pet will be spending time with other pets and the safety and health of our guests is our main concern.

If you question your dogs behavior, we will require a daycare stay to evaluate your dogs behavior.

If your dog cannot do group play, please make note at time of booking.

What to Bring

For daycare, please bring a leash, and lunch (if needed). For overnight boarding, please bring food (preferably in individual bags) & medication. Each kennel is equipped with bowls and a raised dog bed. Please do not bring dishes, unless is it something specific to your dog. You are welcome to bring any comfort items that that your dog may enjoy. Anything with familiar smells such as shirts and blankets will help your dog settle in comfortably. Each dog will be given Milkbone dog biscuits each time they come in and at bedtime. If your dog needs a special treat, please bring those.

Drop Off/Pick up Etiquette

- Please park on the concrete in the spaces provided. If all four spots are filled, please wait at the top of the hill (in front of the house) until someone leaves. This will help the cars in front of you exit safely.

- Only one customer in the office at a time. We want to give each client the time and respect they deserve while keeping all of the pets safe.

- For everyone's safety, you must keep your dog on a leash until they are inside the kennel.

- If your dog is sick, keep them home. Vaccination records NEED to be sent ahead of time (Rabies, Distemper, Bordetella). No exceptions!

- If you know that you or your dog is going to have a tough time at drop off, please come 15 minutes early. This way we will have time to get your furry one settled without the added pressure of other guests.

- Please confirm your pickup time with the staff during drop off. If you added a departure bath (which we highly recommend), we will do that three hours before the pup leaves. This gives the pups time to dry and they don't miss out on too much playtime. If your pickup time changes, let us know.

- If you would like to upgrade to a suite, please note this while booking your next appointment. If you have a current appointment scheduled, please text (605) 651-3859 to upgrade.

- When checking out, your belongings will be packed and labeled in a basket with your dogs name. The baskets will be on the shelf in the office.

- During the weekends, we will be utilizing a text-to-pay system. You will receive a text with your invoice approximately 30 minutes before your scheduled pick up time. You can save time and pay with a credit card before arrival or you can still pay with cash or check when you check-out.

Smile, be patient, and enjoy the scenery. We value each and every one of our clients and guests. We are always doing our best to make your experience as smooth and enjoyable as possible.

Book early! We don't want your pup missing out on the fun!

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